Uri Gal

I am an Associate Professor in Business Information Systems at the University of Sydney. I work at the intersection between digital technology, people and organisations.

AI/Machine Learning

The fresh chatbot people: Woolies is seasoning your grocery buy with AI, but do shoppers want it?

- January 16, 2026 4 MIN READ

Woolworths has announced a partnership with Google to incorporate agentic artificial intelligence into its “Olive” chatbot, starting in Australia later this year. Until now, Olive has largely answered questions, resolved problems and directed shoppers to information. Soon, Olive will be able to do more: planning meals, interpreting handwritten recipes, applying loyalty discounts and placing suggested… Read more »

AI/Machine Learning

OpenAI’s browser, Atlas, makes the privacy and security risks of using it your problem

- October 29, 2025 4 MIN READ

Last week, OpenAI unveiled ChatGPT Atlas, a web browser that promises to revolutionise how we interact with the internet. The company’s CEO, Sam Altman, described it as a “once-a-decade opportunity” to rethink how we browse the web. The promise is compelling: imagine an artificial intelligence (AI) assistant that follows you across every website, remembers your… Read more »

AI/Machine Learning

An information expert factchecks OpenAI’s claims AI could deliver $115 billion in annual gains to Australia’s economy

- July 31, 2025 4 MIN READ

AI is on the agenda in Canberra. In August, the Productivity Commission will release an interim report on harnessing data and digital technology such as AI “to boost productivity growth, accelerate innovation and improve government services”. Shortly afterward, the government will host an Economic Reform Roundtable where AI policy will be up for discussion. AI… Read more »

Mark Zuckerberg
AI/Machine Learning

Zucking the customer: Meta’s new AI chatbot is just another way for the company to harvest your personal data for advertisers

- May 8, 2025 4 MIN READ

Last week, Meta – the parent company of Facebook, Instagram, Threads and WhatsApp – unveiled a new “personal artificial intelligence (AI)”. Powered by the Llama 4 language model, Meta AI is designed to assist, chat and engage in natural conversation. With its polished interface and fluid interactions, Meta AI might seem like just another entrant… Read more »

ChatGPT
AI/Machine Learning

Why ChatGPT is a massive risk to your own data privacy

- February 9, 2023 3 MIN READ

ChatGPT has taken the world by storm. Within two months of its release, it reached 100 million active users, making it the fastest-growing consumer application ever launched. Users are attracted to the tool’s advanced capabilities – and concerned by its potential to cause disruption in various sectors. A much less discussed implication is the privacy… Read more »