AI/Machine Learning
The confidence gap: why AI’s next frontier is trust
In 2023, the phrase ‘System of Action’ entered the tech lexicon, popularized by David Yuan as the next evolution beyond Geoffrey Moore’s ‘Systems of Engagement’ and the earlier ‘Systems of Record’ that defined the SaaS era. Systems of Action don’t just record or inform decisions — they execute them. Real-time. Dynamic. Embedded. But beneath every… Read more »
