AI/Machine Learning

AI is a ‘word calculator’ – but not in the sense you might think

- January 12, 2026 3 MIN READ

Attempts at communicating what generative artificial intelligence (AI) is and what it does have produced a range of metaphors and analogies. From a “black box” to “autocomplete on steroids”, a “parrot”, and even a pair of “sneakers”, the goal is to make the understanding of a complex piece of technology accessible by grounding it in… Read more »

AI/Machine Learning

The confidence gap: why AI’s next frontier is trust

- September 18, 2025 3 MIN READ

In 2023, the phrase ‘System of Action’ entered the tech lexicon, popularized by David Yuan as the next evolution beyond Geoffrey Moore’s ‘Systems of Engagement’ and the earlier ‘Systems of Record’ that defined the SaaS era. Systems of Action don’t just record or inform decisions — they execute them. Real-time. Dynamic. Embedded. But beneath every… Read more »

AI/Machine Learning

How to use AI when your midway through your career

- August 13, 2025 3 MIN READ

Have you ever sat in a meeting where someone half your age casually mentions “prompting ChatGPT” or “running this through AI”, and felt a familiar knot in your stomach? You’re not alone. There’s a growing narrative that artificial intelligence (AI) is inherently ageist, that older workers will be disproportionately hit by job displacement and are… Read more »

AI/Machine Learning

Tech companies are now busy rehiring as the promise of AI doesn’t live up to the hype

- May 27, 2025 3 MIN READ

A number of large tech firms are backtracking after going all-in on AI and rehiring staff that were let go to save money. The recent rise of generative artificial intelligence tools such as ChatGPT led to many tech firms adopting an AI-first approach and either implementing hiring freezes or cutting staff and replacing them with… Read more »

AI/Machine Learning

New research reveals a majority of people use AI at work but around half admit the way they do is inappropriate

- April 30, 2025 4 MIN READ

Have you ever used ChatGPT to draft a work email? Perhaps to summarise a report, research a topic or analyse data in a spreadsheet? If so, you certainly aren’t alone. Artificial intelligence (AI) tools are rapidly transforming the world of work. Released today, our global study of more than 32,000 workers from 47 countries shows… Read more »

AI/Machine Learning

“What I noticed raised my concerns” – why using AI in scientific peer review is fraught with danger

- April 28, 2025 3 MIN READ

Earlier this year I received comments on an academic manuscript of mine as part of the usual peer review process, and noticed something strange. My research focuses on ensuring trustworthy evidence is used to inform policy, practice and decision making. I often collaborate with groups like the World Health Organisation to conduct systematic reviews to… Read more »