Microsoft
AI/Machine Learning

ACCC sues Microsoft, alleging it misled 2.7 million Australians on Microsoft 365 plans

- October 27, 2025 2 MIN READ

The competition regulator alleged Microsoft 365 Personal and Family plan subscribers were told to either pay higher prices for Copilot or cancel.

This was false or misleading, the ACCC claims, because there was an undisclosed third option for subscribers to keep their existing ‘classic’ plan, without Copilot or the markup in price.

The only way customers could find out about the ‘classic’ plans was when they opted to cancel their subscription because that was when a new page appeared offering the option to switch to the ‘classic’ plan instead.

hipages founder and CEO Roby Sharon-Zipser
ASX

Tradie marketplace Hipages cops misleading conduct charge from consumer watchdog over subscription cancellations

- May 30, 2023 2 MIN READ

ASX-listed tradesperson platform Hipages Group has conceded to regulator the Australian Competition and Consumer Commission (ACCC) that it potentially engaged in misleading or deceptive conduct over four years involving its subscription renewals and termination fees. The ACCC said the company’s actions were in breach of the Australian Consumer Law between October 2018 to January 2022… Read more »

Bare Cremation
Business

Funeral startup Bare Cremation falls foul of the consumer watchdog over ‘misleading’ claims

- November 9, 2021 2 MIN READ

Prepaid funerals startup Bare Cremation has fallen foul of consumer watchdog the ACCC just two years after it launched. The venture has been handed a $13,320 infringement notice for allegedly making a false and misleading representation about the price of its cremation services. Friends Cale Donovan and Sam McConkey, co-founded of Bare in 2019, pledging… Read more »